AUTOMATION FOR WORKSHOPS AND SERVICE
The car is ready.The customer does not know.
Workshops and technical services handle intake appointments, quote notices and pickup reminders by hand. Vifer turns them into a flow with a clear status for the front desk.
Live workshop
- 4Quotes accepted
- 3Pick-up notices
- 1To a person
What the system did
- 18:407890 MNP · Tyres · Ready: pick-up notice sent
- 18:003456 JKL · Pre-MOT · Quote accepted: repairing
- 17:201234 KLM · Service · Ready: pick-up notice sent
Alert
Pre-MOT quote unanswered since yesterday: time to call.
Simulation with fictitious data
In this sector · Garages and service
What we build here
From booking to pickup, every vehicle with a status.
AI agent
WhatsApp front desk
Books the visit, asks for plate and symptom, and replies when the customer asks about their car.
What your business gains
Reception by WhatsApp that opens the job with the symptom.
0calls to book
Example application
Automation
Quote and pickup
Quote notice for approval and a ready-for-pickup notice, no calls.
What your business gains
Quotes approved by message and pickup alerts sent on their own.
15 minfrom quote to approved
Example application
Custom software
Job cards
Each vehicle with its job card, photos and parts, from the mechanic's phone.
What your business gains
Job cards with parts, hours and photos on the phone.
1job card with everything inside
Example application
Dashboard
Live workshop
Vehicles by status, pending quotes and time per job.
What your business gains
The workshop at a glance: cars, parts and hours.
9cars in progress
Example application
The problem
The front desk should not call one by one.
When every notice depends on a phone call:
- The intake appointment is confirmed by phone.
- The quote notice waits for a free moment to call.
- The customer does not know the vehicle is finished.
- Changes are noted on paper.
- The status of each job is hard to see.
THE STAR PIECE
The car is ready.And the customer knows.
Every vehicle moves through its status, the quote is approved on WhatsApp and the pick-up notice goes out on its own.
What usually hurts in this sector
- Customers stop calling to ask
- Quotes approved without waiting
- Pick-ups on time
Try it
Check-in
Diagnosis
Quote
Repair
Ready
Simulation with fictitious data
I want this in my business →Who sees what
What the customer seesWhat the workshop sees
Taller Roca
- Appointment confirmation.
- A notice when the quote is ready.
- A notice when the vehicle is ready.
- Status of each job.
- Notices sent and replies.
- Quotes pending approval.
- Ready vehicles not picked up.
- What needs review.
The pilot
Start with one type of notice.
The pilot can be limited to: The intake appointment, the quote notice, the pickup notice, one channel and one period.
That way we measure the flow without changing how the workshop is run.
When the pilot ends you have
- 01Running
The chosen process, live with your data and your tools.
- 02Measured
The before and after figures, counted with the same rules.
- 03Decided
Continue, adjust or stop, with the data in hand.
Questions
Everything you'd askbefore calling us.
Clear answers about what we do, how we work and how to partner with us.
What we build · 6 questions
01Do you only do automations and agents?
No. We build whatever tool your business needs: apps, customer portals, websites, internal platforms, dashboards, AI agents and automations. Often it's a mix.
02Do you make mobile apps or only websites?
Both. Usually it's a web app that works on the computer and installs on the phone. If your case needs a store app (App Store or Google Play), we plan it in the diagnosis.
03Can you improve what I already have?
Yes. We can connect, tidy up or extend what you already use instead of starting from scratch. First we look at what works and what doesn't.
04Do you work with my sector?
We work with any sector: clinics, retail, real estate, hospitality, logistics, industry, training, services... What changes is the process, and we learn it with you.
05Does it connect to my software?
In most cases, yes: calendar, email, WhatsApp Business, spreadsheets, CRM, management software or online shops. We check before promising anything.
06What if what I need isn't on the website?
That's normal. What you see are examples. Tell us the problem and we'll tell you whether and how we can build it.
How we work · 6 questions
01How does a project start?
With a diagnosis: you tell us your case, we look at your real process and propose where to start, with scope and timeline in writing.
02How long does it take?
It depends on the scope. We prefer to start with a small piece that works soon and grow from there. The exact timeline goes in the proposal.
03Will I see progress during the project?
Yes. We show you working versions from the first weeks so you give feedback on something real, not on documents.
04What do I need to bring?
Knowledge of your business: how you work today, what repeats and what slows you down. The technical part is ours.
05What if I change my mind halfway?
It happens and it's healthy. We talk it through, see how it affects timeline and scope, and put it in writing before changing anything.
06Do you test before delivering?
Yes. We test every piece with real cases from your business before putting it to work, and review it with you.
Budget and ownership · 5 questions
01How much does it cost?
It depends on what needs building. After the diagnosis we give you a fixed written proposal, before starting. No surprises.
02Are there monthly costs?
If the tool needs servers, licences or maintenance, you'll see it itemised in the proposal from day one.
03Who owns what you build?
It's agreed in the contract and we explain it from the start: what is yours, what uses third-party services and what happens to your data.
04What if one day I want to leave?
Your data is yours and can be exported. Exit terms are written into the contract.
05What happens after delivery?
We can continue with support and improvements. What it includes and how it works is agreed in the proposal.
Partner with Vifer · 5 questions
01Do you work with agencies and consultancies?
Yes. If your clients need custom technology, we can build it with you. We discuss it case by case.
02Do you work white-label?
It can be considered. Tell us the kind of project and the agreement you're looking for.
03Can I propose a joint project?
Yes. If you have a client, a network or a sector you know well and want to build something together, write to us.
04I'm a developer or designer, can I work with you?
Write to us with your work. We look for people who care about the details.
05I have a product idea, will you help me launch it?
We can help you turn it into a first product that works and can be shown. We start by understanding the idea and who it helps.
Individuals and founders · 4 questions
01Do you work with individuals?
Yes. If you have a personal project, an association, a club or a business idea, we can build it too.
02I know nothing about technology, is that a problem?
No. You tell us what you want to achieve in your own words and we turn it into a tool.
03Can you build a prototype to show?
Yes: a first version that works and can be tried, to show partners, customers or investors.
04And an app for my community or association?
Yes: bookings, notices, fees, sign-ups or a private space for members. We adapt it to how you're organised.
Nothing matches those words. Write to us and we'll answer.