Vifer Labs
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TEAM

Three owners.
One shared process.

Every pilot has one person who defines it, one who builds it and one who keeps communication and follow-up on track.

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Operating base in Lleida.

How your project moves through our hands

  1. You getUnderstands how you work today and where time is lost.

  2. You getDecides what goes into the pilot, what doesn't, and how it's measured.

  3. You getBuilds it and leaves it working, easy to use.

  4. You getYour contact: reviews the data and proposes the next step.

Team

You know who designs it, builds it and answers for it.

Marc Vidalmorgo

Vision, architecture and strategy

Designs how the solution fits, defines the scope and makes sure the automation keeps control, traceability and operational sense.

Sergi Alió

Product and implementation

Turns the process into a clear, easy-to-use solution, builds the implementation and keeps web, portal and operations consistent.

Joel Fernández

Diagnosis and client relationships

Understands the client's real work, coordinates communication and makes sure every project has a clear next step.

Principles

One shared process.

  1. 01

    Scope before complexity.

    What it meansWe start with a small, concrete part of your business, not a huge system.

    In practiceFirst we automate only appointment reminders. When they work, we see what's next.

  2. 02

    Testing before production.

    What it meansBefore it touches your real customers, we test it with a small, controlled group.

    In practiceTwo weeks with one calendar or one professional; if something fails, it's fixed without bothering anyone.

  3. 03

    Measurement before promises.

    What it meansWe don't tell you how much you'll save: we measure before and after with the same rules.

    In practiceWe count confirmations, replies and hours of manual work at the start and end of the pilot.

  4. 04

    Oversight before autonomy.

    What it meansTechnology helps, but what matters is decided by a person on your team.

    In practiceThe agent answers questions and books; a discount, an emergency or an odd case goes to a person.

  5. 05

    Named owners before abstractions.

    What it meansYou always know who is in charge of what. No "the system does it".

    In practiceEvery pilot has a named owner and a written next action.

What we do

Four crafts.
One system.

Agents that answer, automations that execute, software built to fit you and dashboards to decide. Hire them separately or together; they always start with one concrete process.

Next step

Talk to the people who build it.

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No-obligation diagnosis. We analyse your case and give you scope, timeline and price in writing.