AUTOMATION FOR CARE HOMES AND ELDERLY CARE
Families at ease.Team caring.
Care homes, day centres and care services look after families, juggle shifts and record every piece of care. Vifer informs families, organises shifts and leaves the record done so the team can care.
Care home daily care
- 11Care entries logged
- 2Slots reorganised
- 2To nursing
What the system did
- 19:3217:00 Medication · Done and logged
- 18:4717:00 Medication · Health question: passed to nursing
- 17:5616:00 Rehabilitation · Slot taken by a pending session
Alert
The family of room 8 asks about a medication change: nursing takes it.
Simulation with fictitious data
In this sector · Care homes and elderly care
What we build here
Families informed, shifts covered and every piece of care recorded.
AI agent
Family support
Answers visiting hours, menus and questions, and hands anything personal to the team.
What your business gains
Families kept informed without tying up the home's phone.
24/7family questions answered
Example application
Automation
Family notices
Medical appointments, activities and news reach the family without calls.
What your business gains
Appointments, activities and news that reach the family on their own.
0calls to announce an appointment
Example application
Custom software
Care records
Every piece of care and medication is recorded from the shift's tablet.
What your business gains
Every care task logged on the spot, no paperwork at the end of the shift.
10 sper care entry logged in the demo
Example application
Dashboard
Shifts and care
Shifts covered, the day's care and pending notices.
What your business gains
Shifts, care and alerts for the day at a glance.
41/44care tasks logged in the demo
Example application
The problem
The phone rings while the team is caring.
- 01
Families asking
Visits, menus and how their relative is doing are asked about by phone at all hours.
- 02
Paper records
Care and medication are written down late and are hard to find.
- 03
Shifts that do not add up
A sick leave leaves a shift uncovered and it is patched up at the last minute.
THE STAR PIECE
Every care entry logged.Every family in the loop.
The team logs on a tablet while caring, families get their updates without calling, and anything medical reaches nursing with the full message.
What usually hurts in this sector
- Log care and medication without paper
- Keep families informed without phone calls
- Get medical questions to the right person
Try it
Care · Floor 2 · morning
- 08:30Rm 12 · washing and breakfastLogged
- 09:00Rm 14 · medicationLogged
- 09:30Rm 15 · wound carePending
- 10:00Rm 8 · physiotherapyPending
- 11:00Rm 21 · doctor's visitPending
- 12:00Rm 22 · walkPending
Families to notify
Roca family · doctor's visit
Puig family · Saturday visit
Alert to nursing · none
Simulation with fictitious data
I want this in my business →Who sees what
What the family seesWhat the centre sees
Residencia Los Tilos
- Hours and menus.
- Notices of appointments and activities.
- Answers without waiting.
- The shift's care.
- Medication recorded.
- Shifts covered.
- Pending notices.
- Messages from families.
The pilot
Start with the families.
Frequent questions, activity notices, one floor and one month.
When the pilot ends you have
- 01Running
The chosen process, live with your data and your tools.
- 02Measured
The before and after figures, counted with the same rules.
- 03Decided
Continue, adjust or stop, with the data in hand.
Questions
Everything you'd askbefore calling us.
Clear answers about what we do, how we work and how to partner with us.
On this page · 5 questions
01Is medical information shared over chat?
No. Medical matters are discussed with the team; the chat covers hours, menus and notices.
02Does the staff have to learn new software?
The record is a simple screen on the shift's tablet, designed to be done in seconds.
03Does it work for home care?
Yes: visits, a record of each service and notices to the family, with the same method.
04Who can see each resident's data?
Only the people who care for that person, with access by role. Families see what the home chooses to share and nothing else.
05Does it connect to the home's management software?
We check that in the diagnosis, depending on the type of management software you use. If it cannot connect, we start with logging on a tablet.
What we build · 6 questions
01Do you only do automations and agents?
No. We build whatever tool your business needs: apps, customer portals, websites, internal platforms, dashboards, AI agents and automations. Often it's a mix.
02Do you make mobile apps or only websites?
Both. Usually it's a web app that works on the computer and installs on the phone. If your case needs a store app (App Store or Google Play), we plan it in the diagnosis.
03Can you improve what I already have?
Yes. We can connect, tidy up or extend what you already use instead of starting from scratch. First we look at what works and what doesn't.
04Do you work with my sector?
We work with any sector: clinics, retail, real estate, hospitality, logistics, industry, training, services... What changes is the process, and we learn it with you.
05Does it connect to my software?
In most cases, yes: calendar, email, WhatsApp Business, spreadsheets, CRM, management software or online shops. We check before promising anything.
06What if what I need isn't on the website?
That's normal. What you see are examples. Tell us the problem and we'll tell you whether and how we can build it.
How we work · 6 questions
01How does a project start?
With a diagnosis: you tell us your case, we look at your real process and propose where to start, with scope and timeline in writing.
02How long does it take?
It depends on the scope. We prefer to start with a small piece that works soon and grow from there. The exact timeline goes in the proposal.
03Will I see progress during the project?
Yes. We show you working versions from the first weeks so you give feedback on something real, not on documents.
04What do I need to bring?
Knowledge of your business: how you work today, what repeats and what slows you down. The technical part is ours.
05What if I change my mind halfway?
It happens and it's healthy. We talk it through, see how it affects timeline and scope, and put it in writing before changing anything.
06Do you test before delivering?
Yes. We test every piece with real cases from your business before putting it to work, and review it with you.
Budget and ownership · 5 questions
01How much does it cost?
It depends on what needs building. After the diagnosis we give you a fixed written proposal, before starting. No surprises.
02Are there monthly costs?
If the tool needs servers, licences or maintenance, you'll see it itemised in the proposal from day one.
03Who owns what you build?
It's agreed in the contract and we explain it from the start: what is yours, what uses third-party services and what happens to your data.
04What if one day I want to leave?
Your data is yours and can be exported. Exit terms are written into the contract.
05What happens after delivery?
We can continue with support and improvements. What it includes and how it works is agreed in the proposal.
Partner with Vifer · 5 questions
01Do you work with agencies and consultancies?
Yes. If your clients need custom technology, we can build it with you. We discuss it case by case.
02Do you work white-label?
It can be considered. Tell us the kind of project and the agreement you're looking for.
03Can I propose a joint project?
Yes. If you have a client, a network or a sector you know well and want to build something together, write to us.
04I'm a developer or designer, can I work with you?
Write to us with your work. We look for people who care about the details.
05I have a product idea, will you help me launch it?
We can help you turn it into a first product that works and can be shown. We start by understanding the idea and who it helps.
Individuals and founders · 4 questions
01Do you work with individuals?
Yes. If you have a personal project, an association, a club or a business idea, we can build it too.
02I know nothing about technology, is that a problem?
No. You tell us what you want to achieve in your own words and we turn it into a tool.
03Can you build a prototype to show?
Yes: a first version that works and can be tried, to show partners, customers or investors.
04And an app for my community or association?
Yes: bookings, notices, fees, sign-ups or a private space for members. We adapt it to how you're organised.
Nothing matches those words. Write to us and we'll answer.