AUTOMATION FOR GYMS AND SPORTS CENTRES
Full classes.Members who come back.
Gyms, boxes and sports centres fill classes, answer questions and lose members without noticing. Vifer manages bookings and waiting lists and spots in time who has stopped coming.
Classes and places
- 8Bookings made
- 2Fees confirmed
- 1To the trainer
What the system did
- 20:35Functional · Saturday · Fee confirmed
- 19:11Pilates · Wednesday · New booking: 6 places taken
- 18:08Indoor cycling · Monday · New booking: 9 places taken
Alert
Indoor cycling: a few members have not come for three weeks and get a message to return.
Simulation with fictitious data
In this sector · Gyms and sports centres
What we build here
Full classes, cancellations spotted early and members who come back.
AI agent
Member support
Answers opening hours, published rates and class bookings on WhatsApp at any hour.
What your business gains
Bookings and fee questions answered at any hour.
24/7class bookings over WhatsApp
Example application
Automation
Members at risk
Spots who has stopped coming and sends the right message to bring them back.
What your business gains
You spot the drop-off before it happens, with just the right message.
3 wksaway until the first nudge
Example application
Custom software
Booking app
Class and spot booking with a waiting list, from the phone.
What your business gains
Booking in two taps and waiting lists that fill the classes.
2spots refilled in the demo
Example application
Dashboard
Classes and attendance
Occupancy per class, attendance and members who are cooling off.
What your business gains
Occupancy by class and who is cooling off.
74 %average class occupancy in the demo
Example application
The problem
Members stop coming long before they cancel.
- 01
Silent cancellations
Nobody sees that a member has not been in for three weeks until they ask to cancel.
- 02
Empty spots
Someone who books and does not show up leaves a spot another person would have used.
- 03
Overloaded front desk
Opening hours, fees and bookings are asked about over and over.
THE STAR PIECE
The place that frees updoes not stay empty.
Bookings with a waiting list, members who are cooling off spotted in time, and health questions that reach the trainer, not an answering machine.
What usually hurts in this sector
- Fill the evening classes
- Know who stops coming before they cancel
- Let the trainer decide on injury questions
Try it
Indoor cycling · Monday 19:00 · 11 / 12
Waiting list: Iker, Lucía
Not seen for 3 weeks · Dani, Rosa
Simulation with fictitious data
I want this in my business →Who sees what
What the member seesWhat the centre sees
Box Fuerza
- Booking in two taps.
- A notice before their class.
- A spot if one frees up.
- Occupancy per class.
- Waiting list.
- Attendance.
- Members at risk.
- Messages sent.
The pilot
Start with the fullest classes.
Evening classes, the waiting list, members at risk, one centre and one month.
When the pilot ends you have
- 01Running
The chosen process, live with your data and your tools.
- 02Measured
The before and after figures, counted with the same rules.
- 03Decided
Continue, adjust or stop, with the data in hand.
Questions
Everything you'd askbefore calling us.
Clear answers about what we do, how we work and how to partner with us.
On this page · 5 questions
01Does it work with my membership software?
We work on top of the one you already use, without replacing it: through its official connection or, if it has none, through exports. We check it in the diagnosis and, if something cannot be done, we tell you before starting.
02Are the messages to members not spam?
They are sent with permission, in your tone and at the frequency you decide.
03Does it work for a small box?
Yes. We start with one class and a waiting list.
04What if a member does not want messages?
That is respected at once. Any member can say they want no more reminders and will not get them again; messages only go to people who accepted them.
05Where do we start if I have lots of classes?
With a single class that fills up and has a queue, usually an evening one. You see how the waiting list works and then widen it to the rest of the timetable.
What we build · 6 questions
01Do you only do automations and agents?
No. We build whatever tool your business needs: apps, customer portals, websites, internal platforms, dashboards, AI agents and automations. Often it's a mix.
02Do you make mobile apps or only websites?
Both. Usually it's a web app that works on the computer and installs on the phone. If your case needs a store app (App Store or Google Play), we plan it in the diagnosis.
03Can you improve what I already have?
Yes. We can connect, tidy up or extend what you already use instead of starting from scratch. First we look at what works and what doesn't.
04Do you work with my sector?
We work with any sector: clinics, retail, real estate, hospitality, logistics, industry, training, services... What changes is the process, and we learn it with you.
05Does it connect to my software?
In most cases, yes: calendar, email, WhatsApp Business, spreadsheets, CRM, management software or online shops. We check before promising anything.
06What if what I need isn't on the website?
That's normal. What you see are examples. Tell us the problem and we'll tell you whether and how we can build it.
How we work · 6 questions
01How does a project start?
With a diagnosis: you tell us your case, we look at your real process and propose where to start, with scope and timeline in writing.
02How long does it take?
It depends on the scope. We prefer to start with a small piece that works soon and grow from there. The exact timeline goes in the proposal.
03Will I see progress during the project?
Yes. We show you working versions from the first weeks so you give feedback on something real, not on documents.
04What do I need to bring?
Knowledge of your business: how you work today, what repeats and what slows you down. The technical part is ours.
05What if I change my mind halfway?
It happens and it's healthy. We talk it through, see how it affects timeline and scope, and put it in writing before changing anything.
06Do you test before delivering?
Yes. We test every piece with real cases from your business before putting it to work, and review it with you.
Budget and ownership · 5 questions
01How much does it cost?
It depends on what needs building. After the diagnosis we give you a fixed written proposal, before starting. No surprises.
02Are there monthly costs?
If the tool needs servers, licences or maintenance, you'll see it itemised in the proposal from day one.
03Who owns what you build?
It's agreed in the contract and we explain it from the start: what is yours, what uses third-party services and what happens to your data.
04What if one day I want to leave?
Your data is yours and can be exported. Exit terms are written into the contract.
05What happens after delivery?
We can continue with support and improvements. What it includes and how it works is agreed in the proposal.
Partner with Vifer · 5 questions
01Do you work with agencies and consultancies?
Yes. If your clients need custom technology, we can build it with you. We discuss it case by case.
02Do you work white-label?
It can be considered. Tell us the kind of project and the agreement you're looking for.
03Can I propose a joint project?
Yes. If you have a client, a network or a sector you know well and want to build something together, write to us.
04I'm a developer or designer, can I work with you?
Write to us with your work. We look for people who care about the details.
05I have a product idea, will you help me launch it?
We can help you turn it into a first product that works and can be shown. We start by understanding the idea and who it helps.
Individuals and founders · 4 questions
01Do you work with individuals?
Yes. If you have a personal project, an association, a club or a business idea, we can build it too.
02I know nothing about technology, is that a problem?
No. You tell us what you want to achieve in your own words and we turn it into a tool.
03Can you build a prototype to show?
Yes: a first version that works and can be tried, to show partners, customers or investors.
04And an app for my community or association?
Yes: bookings, notices, fees, sign-ups or a private space for members. We adapt it to how you're organised.
Nothing matches those words. Write to us and we'll answer.